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About Jacobs Online
Jacobs Online is a small but growing
niche-market company located 5 miles east of Yakima In Eastern
Washington State. It has been serving industries, laboratories and
hobbyists with specialty items like nichrome wire foam cutting power
supply components and some rocketry and hobby supplies through its
online stores since 2008 and since then has filled thousands of orders.
Business Goals
The goals of Jacobs Online are:
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To provide the best prices available
online for both small quantities and large maintaining only a modest
markup.
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To provide complete information about
our products to facilitate design and purchase decisions.
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To provide additional information as
requested by phone or email to help clients and customers with design
and purchase decisions. To answer requests for information in a
very timely manner, the same day when possible or at the latest, by
the end of the next business day.
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Same day or next day shipping depending
on time of day of order.
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Quick, honest, and responsive
communication to solve any problems. To retain customers and
repeat business through the best reputation in the industry for
service, honesty and integrity in every aspect of our business.
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