Jacobs Online is a small but growing
niche-market company located 5 miles east of Yakima In Eastern Washington
State. It has been serving industries, laboratories and hobbyists with
specialty items like nichrome wire through its online stores since 2008 and
since then has filled thousands of orders.
Business Goals
The goals of Jacobs Online are:
To provide the best prices available online
for both small quantities and large maintaining only a modest markup.
To provide complete information about our
products to facilitate design and purchase decisions.
To provide additional information as requested
by phone or email to help clients and customers with design and purchase
decisions. To answer requests for information in a very timely manner,
the same day when possible or at the latest, by the end of the next business
day.
Same day or next day shipping depending on time of day of
order.
Quick, honest, and responsive communication to solve any
problems. To retain customers and repeat business through the best
reputation in the industry for service, honesty and integrity in every
aspect of our business.
